Welcome to the Portal
Welcome to the helpdesk portal! This system allows you to easily communicate with our support team, track the status of your requests and find answers in the Knowledge Base.
What you will find here
- Tickets — create and track support requests
- Knowledge Base — articles, guides and answers to common questions
- Dashboard — overview of your tickets and their statuses
- Profile — account and notification settings
First steps
- After logging in, your Dashboard with a ticket overview is displayed
- To create a new request, click New Ticket
- To search for an answer, go to Knowledge Base
If you need help, feel free to create a ticket — we are here for you.